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Protecting Your Family

Do your part to keep your children and pets safe around natural gas appliances.
Be prepared

  • Never tie your dog (big or small) to a gas meter.
  • Install smoke detectors on every floor of your home. Check batteries once a month. Replace batteries annually.
  • Install carbon monoxide detectors and learn the signs of carbon monoxide poisoning.
  • Always turn off gas appliances when not in use.
  • Post emergency phone numbers — your doctor, police fire, Enbridge Gas New Brunswick— by every telephone in your home.

Do not attempt to put out a gas fire yourself. Never use water on burning gas. Call your local fire department.

Your Children Need to Know

  • What natural gas smells like – order our free scratch-n-sniff brochure
  • To ask for ID if a service person calls.
  • That touching a natural gas appliance is dangerous.
  • That open flames are dangerous.
  • What the smoke detector and carbon monoxide alarms sound like.
Your Babysitter Needs to Know

Conduct regular maintenance checks

  • Have qualified service technicians perform regular tune-ups on your furnace or boiler.
  • Inspect heating systems once each season. If a vent pipe or flue is loose, cracked, rusted or pitted, have it replaced by a licensed heating contractor.
  • Make sure draft hoods, vent caps and exhaust fans on your gas appliances are clear and open.
  • Make sure your chimney isn't blocked by insulation, leaves, bird nests or debris.
  • In winter, don't let snow or ice cover your gas meter, pressure regulator, or appliance vents. This could interrupt your gas service or cause your gas appliances to malfunction.

Use common sense

  • Do not heat rooms with a gas stove or oven. They can reduce oxygen levels and cause a build-up of carbon monoxide.
  • Make sure rooms containing gas appliances are well-ventilated.

Pay attention to natural gas operation

  • Report all leaks or gas smells immediately.
  • Look for yellow or orange gas flames. Gas flames should be blue. (Please note: flames might flicker yellow due to dust particles in the air, and some natural gas fireplaces are designed to have yellow flames).
  • Note any staining, sooting or discolouration on or around gas appliances.
  • Never extinguish a pilot light. Blowing out the pilot light may not stop gas from flowing out.
  • Do not store or use flammable products near a natural gas pilot light or gas burner. If you do use these products, make sure your home is well-ventilated (Link…fresh air) before, during and after use.

If you barbecue... Never use a barbecue inside your home, cottage or garage. A natural gas supplied BBQ should have a shut off valve in addition to any control valves in the BBQ itself. This shut off valve must be turned off after each use of the BBQ to prevent leakage.

House with family