Customer Updates

Stay Safe by Keeping Meters, Pipes & Exhaust Vents Clear

As a customer, it is your responsibility to ensure your natural gas meter and equipment are clear of ice and snow during the winter months. Ice or snow buildup can impair the operation of the gas meter. In the event of an emergency, Enbridge Gas New Brunswick or the Fire Department may require immediate access to the meter and shut-off valve. A heavy snowstorm, drifting snow or equipment clearing snow from a walkway, driveway or parking lot could bury your meter and create a hazard.

Click Before You Dig

You are required by law to determine the location of gas lines before breaking ground. Play it safe. Visit or call us at 1-800-994-2762 for a pipeline locate.

Flooding & Natural Gas Safety

Water damage due to flooding can impair the safe operation of natural gas equipment and appliances. Be prepared.