Rental Program

THE BENEFITS OF RENTING

The installation or repair of a natural gas furnace or water heater represents a major and sometimes unexpected expense. By choosing to rent your natural gas equipment, you will enjoy many benefits:

  • Zero up-front cost.
  • As long as you are renting, everything is guaranteed! Maintenance and repair are taken care of by Enbridge, at no cost to you.
  • Our technicians are at your service 24 hours a day, 7 days a week.
  • Safe installations that meet government standards.

The best part is, you can rent for as low as:

Natural Gas Water Heater $14.99/month
Natural Gas Tankless Water Heater $29.99/month
Natural Gas Direct Vent Wall Furnace $34.99/month
Natural Gas Furnace $44.99/month
Natural Gas Boiler $72.99/month

Most installations are free but where significant modifications are required, there may be additional costs associated with the installation.

You are eligible to rent natural gas equipment if:

  • You are a new or existing residential customer
  • You are a landlord (in the case where a tenant pays the natural gas bill, the landlord will be billed monthly for the rental charges)

24/7 SERVICE

Is there a problem with one of your rented natural gas appliances? Our qualified technicians are available 24 hours a day, 7 days a week. You can reach us at 1-800-994-2762. The next technician available will come to your home, usually within four hours. However, depending on weather conditions and the nature of incoming calls, some requests may be given priority.

If the situation resolves itself while you are waiting for our technician, or if you have to go out, please call us immediately to cancel or reschedule the appointment.

Ready to rent? For any additional questions, and to set up your account with Enbridge please call us at 1-800-994-2762!

Equipment Available for Rent

FURNACES

  • One Stage Furnace
  • Two Stage Furnace with variable-speed motor
  • Direct Vent Ductless Furnace

WATER HEATERS

  • Tank Type Water Heater
  • Tankless Water Heater
  • Indirect Storage Tank

BOILERS

  • Non-Condensing Boiler
  • Condensing Boiler
  • Combination Boiler

Furnaces

ONE STAGE FURNACE

  • With a 95% efficiency rating, your furnace makes extremely efficient use of energy to keep your heating costs low.
  • A programmable thermostat controlling the temperature.
  • For better air quality, you can install a filter and a humidifier.
  • Attachments can provide whole-house central air-conditioning and ventilation.
  • Sound-reducing operation for quieter comfort

TWO STAGE FURNACE WITH VARIABLE-SPEED MOTOR

  • Thanks to flexible mounts and better vibration damping, the furnace is remarkably quiet: up to 4.5 dB quieter than most such appliances.
  • The variable-speed motor offers soft start-up. Motor speed increases gradually in response to your needs.
  • The variable-speed furnace has a 96% energy efficiency rating.
  • Its DC fan motor uses less energy, saving you considerable amounts on your hydro bill.

DUCTLESS FURNACE

  • Provides both savings and increased comfort 
  • A perfect replacement option for existing electric baseboards
  • Certified as a furnace
  • Fast installation: No ductwork means an easier installation
  • Efficient technology that saves energy and money
  • Consistent, even heating. A variable speed blower circulates warm air evenly throughout the room, for consistent warmth 
  • A reliable, low-maintenance product that features a durable stainless steel heat exchanger 

Water Heaters

POWER VENT WATER HEATER

  • With an electrically operated blower system to exhaust combustion gases, a power vent water heater and its vent pipe can be installed almost anywhere in your home.
  • No chimney is required; the water heater uses a through-the-wall PVC vent pipe.
  • A natural gas water heater heats water twice as fast as an electric unit.

TANKLESS WATER 

  • Can help reduce your water heating energy usage by up to 40%
  • 95-96% efficient
  • Save space: These wall units are the size of a suitcase, taking up less space for heating and more for living.
  • Earth-friendly: Efficient technology that helps conserve water
  • You can add a re-circulate option, no more waiting for hot water

INDIRECT TANK

  • Available to be paired with your existing or new boiler
  • High-quality stainless steel construction to provide reliability
  • When combined with a high efficiency boiler, it can provide a virtually endless amount of domestic hot wateR

Boilers

NON-CONDENSING BOILER

  • A reliable, low-maintenance product
  • 83-85% efficient
  • Easy to install and service
  • Cast Iron Sections with built-in air Separator
  • High-Grade Stainless Steel Burners

CONDENSING BOILER

  • If you have an older inefficient boiler, you could see energy savings up to 40% per year due to the increased efficiency
  • 95% efficient
  • High efficiency stainless steel boiler
  • Easy to install and service
  • Fully modulating with 8:1 turndown
  • Available in a combi version (heat and hot water)

Natural Gas Appliance Rental FAQ

Will the rental rates change over time?

The rate will be fixed for the first 5 years of the contract and could be increasing after. For details, please refer to the Rental Contract.

Why is a natural gas water heater more expensive to rent than an electric water heater?

A natural gas water-heating appliance is more expensive to buy than an electric water heater, so the cost to rent a natural gas water heater is higher as well. However, one of the main advantages of a natural gas water heater is its ability to produce large quantities of hot water very quickly. A natural gas water heater recovers twice as fast as an electric heater.

Am I covered if my equipment needs to be serviced or replaced?

Rental equipment will be serviced at no charge for normal wear and tear. Service calls that are deemed beyond normal wear and tear by the Service Technician could be subject to a service charge.

You will need to sign a new rental contract when the appliance is replaced.

For details, please refer to the Rental Contract. 

What if I do not want to continue renting?

If you decide to discontinue renting during the lifespan of the equipment (15 years for water heaters, 18 years for heating appliances), you will be required to buy out the remaining value of your rental contract.

You can also purchase your equipment at its depreciated value at any point during your rental contract.

What if I move?

The equipment covered by your rental agreement is transferable to the next homeowner should you decide to sell your home or business. An assignment and assumption form will be provided by the Enbridge Customer Experience Department so that the agreement can be transferred to the new homeowner.

Who installs the rental equipment?

Enbridge will hire a licensed installation contractor to install the equipment, at no charge to the customer, for standard installations.

Ready to rent? For any additional questions, and to set up your account with Enbridge please call us at 1-800-994-2762.