General Inquiries and Customer Service
Call 1-800-994-2762 (Monday to Friday, 8 am to 6 pm) e-mail us .
For any emergency, call 1-800-994-2762 and choose option # 1
Before digging, call!
Call the line tracking service for free at 1-800-994-2762 and choose option # 4 . We need 48 hours notice, so be sure to call!
Adapt your home to natural gas in four easy steps.
Step 1 - Contact Enbridge Gas New Brunswick
We will confirm if natural gas is available in your area and we will arrange an appointment with one of our representatives to visit your home.
There are three ways to reach us:
Step 2 - Home Meeting
An Enbridge Gas New Brunswick representative will give you a free estimate of the cost of converting your heating and hot water system to natural gas without any obligation on your part.
If you are on a street where natural gas is already present and decide to convert your hot water and heating systems to natural gas (or if the consumption is at least 30 GJ per year), Enbridge Gas New Brunswick will install free up to 30 meters of underground ducts carrying natural gas from the street to your home.
Step 3 - Sign the application
Upon acceptance of your estimate, you will be required to sign a natural gas application (for installation of the conduit to your home and installation of the meter) and a sales contract (for natural gas equipment and development).
Step 4 - Installation of service duct and meter
Enbridge Gas New Brunswick will facilitate your development by installing the service duct and meter.
Enbridge Gas New Brunswick will also install your meter free of charge outside your home (at the front of the house, at a distance of 2 meters, or at the nearest acceptable location). Requests for another installation location requiring a greater distance of conduits will be billed at a cost of $ 32 per meter.