Call Before You Dig

With construction season underway, Enbridge Gas New Brunswick wants to remind the public to call before digging, excavating or landscaping. One phone call will allow Enbridge Gas New Brunswick to make sure there are no underground natural gas pipes in the area.

“Not calling could be costly,” explains Ed Armstrong, manager of Distribution Operations for Enbridge Gas New Brunswick. “Digging in the wrong spot could cut off essential services to your neighborhood and could cause damage or personal injury, so this is why we are asking anyone planning to dig to call.”

Homeowners and contractors are required by law to determine the location of buried natural gas pipelines before breaking ground and anyone who fails to determine the location of underground pipes and happens to damage a natural gas line is liable for at least the cost of repairs and could face additional fines or charges.

Enbridge Gas New Brunswick provides a free natural gas pipeline locating service in the communities it serves to protect the public and prevent damage or service disruptions. As part of the free locating service, the public is urged to plan ahead by calling at least two working days in advance of any digging. Enbridge Gas New Brunswick personnel will inspect the property and indicate if and/or where underground pipes are located.

Even if the individual digging is not a natural gas customer, it is still important to call Enbridge Gas New Brunswick first, as there may still be natural gas pipelines on the property.

“Don’t take a chance. Always call before doing any sort of digging. One phone call can protect you, the public and your wallet,” says Armstrong.

For more general information or to book a locate service, call the toll-free number at 1-800-994-2762. In Saint John call 1-866-344-5463.

Enbridge Gas New Brunswick is regulated by the New Brunswick Energy and Utilities Board and has a distribution network that includes approximately 750 kilometers of natural gas pipelines. Enbridge Gas New Brunswick serves over 10,000 customers in Dieppe, Fredericton, Moncton, Oromocto, Riverview, Sackville, Saint John, St. George and St. Stephen.

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