Emergencies and Customer Care: 1-800-994-2762


Moving Your Gas Meter

Renovating? We'd be happy to move your gas meter. Actually, let's move your gas meter for your safety.

To have your meter moved, contact our Customer Care Center at 1-800-994-2762

Please have the following information on hand:

  • Your address or account number
  • The number where we can reach you
  • How far does your meter need to be moved?
  • The reason for the move
  • Whether the meter is inside or outside the building

Within 10 business days our Customer Care Center will call you to set up an appointment.

Set-up year Liberty Utilities Account

If you are new to Liberty Utilities, please contact our Customer Care Center at 1-800-994-2762.

About your First Bill

On the first bill for your new address, you'll see a one-time service fee of $ 25. This charge is used to cover a portion of the expenses associated with setting up your new account. As well, Liberty Utilities reserves the right to request a security deposit from new customers.