Accounts & Billing

You can reach us at 1-800-994-2762 between 8am and 6pm, Monday through Friday, or email us.

For more specific answers to questions you may have, click on the following:

  • Understand My Bill - Natural gas rates and charges on your bill seem complicated, but make sense once you see how your bill is calculated.
  • Payment Options - Ways to Pay Your Monthly Natural Gas Bill
  • Rates & Charges - Your total cost of natural gas includes the cost of the natural gas supply itself and the cost of distribution.
  • Enbridge Utility Gas - EUG is a “balanced or managed price” offer with the goal of providing stable and competitive pricing.
  • Gas Supply Price Update - The current cost of Enbridge Utility Gas (EUG).
  • Go Paperless - Avoid the mailbox and have your bill delivered to your inbox.